Grand Madrid Hotel - Istanbul41.00744, 28.95614
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Turkey
Grand Madrid Hotel is a 3-star property offering a nightclub, a rooftop terrace and an indoor swimming pool in the center of Istanbul. The hotel represents Byzantine architecture in Istanbul.
This hotel is about 1.7 km away from Hippodrome. The property is set a 20-minute stroll from Istanbul center.
There are shopping centers, a market and a bazaar in the proximity of the hotel.
The hotel lies close to Aksaray underground station. Due to its convenient location, guests can get to Ataturk airport within 20 minutes drive.
There are soundproof rooms with individual climate control, wireless internet, pay TV, multi-channel television and an iron with ironing board provided for travelers staying in Istanbul. They also include bathrooms with a shower, a hairdryer and complimentary toiletries.
Eat & Drink
A breakfast is served in the restaurant. The property features a traditional restaurant serving international dishes. Roof Top bar is available on site. Tatseven Restaurant and SuAda are located within 200 meters away.
All visitors are offered a continental breakfast for a fee. A full english breakfast is served at the price of EUR 7 per person per night. The hotel offers a american breakfast at the price of EUR 7 per person per night.
Guests are offered to rent cars at Grand Madrid Hotel to discover the sites of Istanbul.
The property indulges guests with a Jacuzzi and a sauna as well as a gym, aerobics classes and a fitness centre.
Wireless internet is available in the entire hotel for free.
Public parking is possible at a location nearby for free.
Number of rooms: 62.
Off-site car park
Bar/ Lounge area
Sports & Fitness
- Fitness centre
- Airport shuttle
- Room service
- Car rental
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Shops/Commercial services
- Shoe shine service
- Newspaper service
- In-room breakfast
- Bar/ Lounge area
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Swimming pool
- Night club
- Garden view
- Air conditioning
- VIP room facilities
- In-room safe
- Soundproofed rooms
- Living room
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Rooms and availability
2 Single beds or 1 Double bed2 Single beds or 1 Double bed, 2 Single beds
In the Room
Sleeping arrangements for 3 persons
In the Room
1 Single bed
In the Room
- City landmarks
The staff were very friendly and helpful, with directions etc. I enjoyed my stay. Breakfast had good variety, sea views from the rooftop was my favorite. Location good too although you have to figure out the best way to reach the nearest stations/travel spots.
Yeah, it's strange although the room and wc were very clean, there was this strange smell in the toilet. I used my deo spray, perfume and all that, so maybe they could do something about it
overall it was very good indeed.bathroom was very good, spacious rooms,staff were very polite and friendly.excellent location
Its location was convenient, near the train and close to various shops
The air conditioner did not work for three days, it was too noisy to sleep with window open
The hotel has a good location. It is within 5 minutes of a tram station which takes you to the main attraction points in Istanbul. The hotel has some nice rooms and a good view over the bay from the restaurant at the 7th floor.
When we arrived the receptionist got our passports and we didn't get them back until we left although we asked serveral times. Although the site mentioned that the parking in front of the hotel was free, the guy from the reception asked us to pay 10euros/day and wanted us to live the key to the car to the reception as well which I declined to do. First we were given a room in the hotel extention. It seemed very old and in a very bad shape. After the first day we complained and the staff promissed to solve the problem the next day cause at that moment they can not do anything. We return the next morning and theygave us another room in the main building which looked much better (it looked like a propper 3 star room).
The room, we got a double w/extra bed and was really spacious (perhaps we got a triple). They have nice furniture and decoration in the room/flooring. Bathroom was also renewed and comfortable. The elevators are also spacios and modern. The view during breackfast is stunning
The bathroom could have been a bit cleaner (grime on the shower edges). The area is very busy/crowded as its near G. Bazar and serves as a trading hub which can make it a bit uncomfortable as a pedestrian w/young children. Yet the location is quite convenient for accessing Istambul's Tram system (only 4 blocks away Aksaray station)
The value for money was fairly reasonable, the view from the restaurant was very nice where you can see the harbor enjoying the funny birds.the staff were friendly as well.
The location of the hotel is away from the shopping areas and city center.
very friendly staff even though we had some dificulties explaining to some staff members at the reception in english (they only spoke turkish) but it was great. comfortable. and clean. Breakfast was not back but the view was nice from the terrace.
the bed sheets were not changed daily. it was only tidying up the bed. not changing the sheet itself.
There is no propet recive of paying the room. Not official enough fir bussibess.
1-Bad staff,trying to apply tricks to avoid providing good rooms. 2-Tea/ coffee maker,electrical kettle are not available as mentioned in the room facilities. 3-Blnkets or other cover are not available on the beds.. 4-Towels was removed from the rooms for one day. 5- The toilet is not flashing and bathroom is leaking. 6-Reception staff are not good,they are cheating by applying double charges from credit card during check out.
The Hotel was very nice and the room was quite large compared to other hotel rooms I had stayed in and the bathroom was spectacular. The hotel is located a short walk to a Tram stop which can take you to quite a few of the main sites in Istanbul such as the Blue Mosque, and even across the river to Taksim Square. It is a short taxi ride to the main international airport in Istanbul. Overall this is a lovely hotel and good value for money and I would stay there again if I ever travel back to Istanbul.
I did find that the staff did not seem to want to cross the language barrier and that made it quite intimidating as a traveler not knowing where the breakfast room was, if breakfast was included, and also the staff did not appear to go "above and beyond" - I did not receive any advice of what to see or how to see it in Istanbul. Fortunately I managed to figure this out - so the only thing I thought let the hotel down was the helpfulness/language barrier of the staff.
Location was good, hotel was nice. Restaurant offers a very good view of sea from 8th Floor Breakfast was good. Staff was cooperative and courteous
Housekeeping needs to be improved. Did not replenish the soap / shampoo in the bathroom by themselves considering the requirement.
Excelent price for money, considering Istanbul and position. Staff verry nice. Nice view from the room. Close to the grand bazar but not too close. Good free internet wi-fi. Breakfast more than ok. No problem with parking. We will come again to Grand Madrid Hotel when returning to Istanbul.
if you have noisy neighbors there could be a problem.
Enjoyed the stay at this hotel very much. It was very clean and the staff was excellent, very friendly and help full.
Clean + big rooms, location
Breakfast, mattress, deprived area
various breafast served on the rooftop terrace, big room and shower, seems like a new/renovated hotel, wi-fi worked well, soundproof windows in the room
staff can be much friendlier (no greetings upon entering or leaving hotel/restaruant), booked a non-smoking room but got a smoking one, not once in 7 days (6 nights) did they change the bed linen and towels